Contact information
We’re here to help.
Whether you have a question about an order, need assistance with sizing or shipping, or just want to say hello, you can reach the United Vintage Co. support team anytime.
For all customer inquiries, please contact:
Include your order number and any relevant photos or details so we can assist you as quickly as possible.
⏱ Response Time
We typically respond within 24–48 hours, Monday–Friday.
During peak seasons or high-volume drops, replies may take slightly longer—but we always make sure every message is answered.
🛍 Order & Product Support
We can help with:
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Questions about your order
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Tracking updates
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Issues with damaged or misprinted items
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Product or sizing questions
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General store support
For questions about returns or replacements, please refer to our Return & Refund Policy before reaching out.
🌍 Shipping Updates
If your package is marked as Delivered but hasn’t arrived, please check:
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Mailboxes
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Building front desks
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Neighbors
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Leasing offices
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Safe delivery spots
If you still need help, email us and we’ll walk you through next steps.
💬 Brand Questions / Press / Partnerships
For non-customer inquiries (press, partnerships, creator collaborations), please use the same email and include PRESS / PARTNERSHIP in your subject line.