Refund policy

All items at United Vintage Co. are made-to-order, which means each piece is produced uniquely for you. Because of this, we do not accept returns or exchanges for wrong size, color preference, or buyer’s remorse.

⚠️ Do Not Send Returns to Printful

The return address on your package may show a fulfillment facility.
This is not a return location.
Any items sent back to that address will be recycled and will not be eligible for a refund.

Accepted Returns (If We Made a Mistake)

We offer free replacements or refunds only for the following:

  • Wrong item received

  • Misprint or printing defect

  • Damaged item

  • Quality issue caused by manufacturing

  • Item lost in transit

To file a claim:

  1. Email us at uvc@inartists.co within 7 days of delivery

  2. Include your order number, photos/videos of the issue, and a brief description

  3. Once approved, we will reship or refund the item at no additional cost

Non-Returnable Items

Because products are custom-made, the following cannot be returned or refunded:

  • Wrong size ordered

  • Buyer’s remorse

  • “Don’t like the fit/style”

  • Shipping delays outside our control

Order Changes / Cancellations

Orders cannot be changed or cancelled once they enter production (typically within 2–4 hours after purchase).

Shipping Issues

If your order is marked delivered but you did not receive it, please contact the carrier. We cannot refund orders after a confirmed delivery scan.

Need Help?

Email us anytime at uvc@inartists.co